Resources and guidance to help you care for your senior loved one.

Welcome to the Help for Working Caregivers website ("HWC Site"). Prior to your use of the HWC Site, please read the following Terms of Use carefully. By using this HWC Site, you agree to these Terms of Use. If you do not agree to any of these Terms of Use, please do not use (or, discontinue using) the HWC Site. Please check these Terms of Use periodically to inform yourself of any changes. By continuing to use this HWC Site, you accept these Terms of Use, including any modifications made as of the date of your use. We also have a Privacy Policy that you should read and may access by clicking on the following link: Privacy Policy.

Copyright and Trademarks

Home Instead, Inc. ("Home Instead", "we", or "our") operates this HWC Site, which contains material that is the property of Home Instead and protected by United States and international copyright, trademark and other intellectual property laws. For instance, "Home Instead Senior Care", "Help for Working Caregivers", and "Solutions That Put Your Mind and Heart at Ease" are Home Instead's registered trademarks. Unless otherwise indicated, all content posted on this HWC Site and all related concepts is Home Instead's sole and exclusive property. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way material from this HWC Site, including the code and software underlying this HWC Site. You may download content from this HWC Site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. Any unauthorized use of content terminates the foregoing license right.

Linking Policy

Home Instead is not responsible for the content, accuracy, or opinions expressed on any third party's website ("Third Party Site") that you may elect to visit via a hyperlink to that Third Party Site (a "Link") that is placed on the HWC Site. Home Instead will not, and is under no obligation to, investigate, monitor or check any Third Party Site for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials. Inclusion of any Link to a Third Party Site that is placed on the HWC Site does not imply approval or endorsement of the Third Party Site. If you decide to leave the HWC Site and access a Third Party Site, you do so at your own risk. We are not responsible for the privacy policies applicable to Third Party Sites. Once you link to a Third Party Site, the Home Instead Privacy Policy stated on this HWC Site is no longer in effect.

HWC Site: Updates, Discontinuation, Use

Home Instead shall be permitted, and shall not be liable to you for any claims arising from Home Instead's election, to do any of the following activities:

  • make changes to the HWC Site's content;
  • modify or discontinue (temporarily or permanently) the HWC Site, including without limitation making modifications to the HWC Site's design, operational method and functionality, technical specifications, system(s) and other functions;
  • take any measure that affects the HWC Site's accessibility when Home Instead deems such measure necessary for technical, maintenance, operational or security reasons; and
  • provide links to any third party websites that are not owned or controlled by Home Instead for your convenience.

In exchange for your access to and use of the HWC Site, you agree to:

  • use the HWC Site only while you reside in the United States;
  • not provide access to the HWC Site to any unintended third party;
  • take reasonable steps to protect the password you are provided to access the HWC Site;
  • be responsible for all of the activities you conduct through the use of the HWC Site (to include ensuring compliance with all applicable laws and regulations in conjunction therewith); and
  • not take any action that interferes with or disrupts the HWC Site's operation.

Disclaimer of Warranties

THE HWC SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, HOME INSTEAD DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HOME INSTEAD DOES NOT WARRANT THAT THE FUNCTIONALITY OF THE HWC SITE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE HWC SITE, OR THE SERVERS THAT MAKE THE HWC SITE AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE FOREGOING EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES.

Limitation of Liability

Under no circumstances shall Home Instead, its subsidiaries, its affiliated companies or any of its independently owned and operated Home Instead Senior CareĀ® franchise offices (each a "Franchise" and, collectively, the "Franchises") be liable for any direct, indirect, incidental, special or consequential damages of any kind, including, without limitation, loss of business or profits, loss of data, computer viruses, technical, hardware or software failures, lost or unavailable network connections, or failed, incomplete, garbled or delayed transmissions, arising from your use or inability to use the HWC Site, or the content, services, or hyperlinks made available on the HWC Site even if advised of the possibility of such damages.

You acknowledge and agree that Home Instead is not liable for the conduct of any HWC Site user, and that Home Instead shall not be responsible for any loss, damage, liability or expense that may accompany or result from your access to or use of this HWC Site.

You agree that Home Instead shall not be liable to you for any claims arising from either any acts or omissions of any Franchisee should you elect to obtain its services, or any of the resources that the HWC Site or its featured subject matter experts provide.

If you are dissatisfied with the HWC Site, the content or services provided via the HWC Site, or with these Terms of Use, your sole and exclusive remedy is to discontinue using the HWC Site.

You agree to indemnify, defend and hold harmless Home Instead, its Franchises, and all of our and their respective directors, officers and employees from and against any and all injuries, damages, losses, liabilities, claims, judgments and settlements, including all reasonable costs, expenses and attorneys fees arising from or related to any breach by you of these Terms of Use or applicable law, your negligent or willful act or omission while using this HWC Site, or your infringement of the intellectual property rights of Home Instead or any third party content provider of the HWC Site.

Termination

Home Instead may cancel, suspend or terminate your right to use the HWC Site or a portion thereof at any time without notice. In the event of suspension or termination, you are no longer authorized to access the part of the HWC Site affected by such cancellation, suspension or termination. The restrictions imposed on you with respect to material downloaded from the HWC Site, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall survive.

Entire Agreement

These Terms of Use constitute the entire agreement between Home Instead and you with respect to your use of the HWC Site and all information obtained by you from the HWC Site, and supersedes any and all previous and contemporaneous agreements, proposals and communications, written or oral with respect to this subject matter.

Access to Collected Information

For questions related to updating or changing your account information, please send e-mail to [email protected] or contact us at:

Home Instead, Inc.
13323 California Street
Omaha, NE 68154